Policies
Refunds and cancellation
Cancel any time. Refunds are simple and written down here so nobody has to argue about them. Last updated 27 September 2026.
Refunds and cancellation
Cancelling
Cancel Plus at any time from Settings in the app or from the link in your receipt. Nothing further is charged, and the plan keeps working until the end of the period you already paid for. There is no cancellation fee and no need to give a reason.
Refunds
- First payment. If Plus is not what you expected, ask within 14 days of your first payment and we refund it in full, no questions asked.
- Renewals. A renewal you did not mean to keep is refunded in full if you ask within 7 days of the renewal date and have not used Plus features since it renewed.
- Something broken. If the service is not working for you and we cannot fix it, we refund the current period, whenever you ask.
- Developer plans and code packs. Monthly API plans follow the same first-payment rule. Pay-as-you-go code packs are refundable while unused, within 30 days of purchase.
- App-store purchases. Plus bought through the App Store or Google Play is refunded by Apple or Google under their rules; we cannot issue those refunds ourselves.
How to ask
Email hello@singleusemail.com with the receipt number or the email address on the receipt. Refunds are processed by Polar, our merchant of record, back to the original payment method, including any tax charged, and usually appear within 5 to 10 business days depending on your bank. Refunding a period ends Plus for that period.